November 4, 2020

Could you do more for your customers from a distance?

Could you do more for your customers from a distance?

At the time of writing this we have been through one national lockdown and are facing local lockdowns across the UK. None of us know how long this situation will continue but businesses of all sizes are changing their offering so that they can do more for customers online. We provide a range of competitive digital services that might help you help your customers even if they can’t visit you…

 

Making the transition to online

There are plenty of factors to think about when it comes to making your business more web-based. From online bookings and automated procedures to transactions and product pages. We have spent many years working with large ecommerce brands as well as helping smaller businesses make the transition to online operations. If you have a digital challenge and are looking for competitive solutions or if you know what you want to achieve but aren’t sure what you need in order to achieve it, we would be happy to have an informal chat with you.

 

Interacting with your customers

Every bricks-and-mortar business knows the value of establishing great relationships. Just because you may not see customers face-to-face as much doesn’t mean you can’t maintain that personal touch – or even get to know them better! Customers will often share so much more on social media, for example, than in person – and are much more likely to recommend you. In fact, this is where local businesses can get the edge over big brands because they know their customers better and they understand the local area. From creating active and relevant social media channels to delivering tutorials on YouTube, we can support your business when it comes to gaining a following – and maybe even new customers.

 

Not compromising on professionalism

If you are a business with a well-established reputation that hasn’t traded online much in the past then the chances are your online profile may need bringing up to date to enhance its design, visibility and functionality. We would be happy to give your online profile a free, no-obligation audit and see if there are any areas where we could help you connect better with your customers digitally.

 

Whether you just want to refresh your social media profiles or are completely transitioning to doing business digitally, we would love to offer our support and expertise. Call us on 0208 590 0922 or email us at info@marcomedia.co.uk We’re here for you throughout lockdown and beyond…

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